Note on Online Dispute Resolution (ODR)

The European Commission provides a platform for Online Dispute Resolution. You will find the platform at http://ec.europa.eu/consumers/odr/

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Necessary cookies

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-catalog-productsonwishlists	Bihl+Wiedemann	Save wish list states to display them on the website and enable faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-catalog-price-cache--*	Bihl+Wiedemann	Save product prices to display them more quickly.	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-quotation-settings	Bihl+Wiedemann	Save settings from the quotation form to enable the user to access them during the duration of the session.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-quotation-order-id-list	Bihl+Wiedemann	Save settings from the quotation form to enable the user to access them during the duration of the session.	Cookie	1 day

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
section_data_ids	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Cookie	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
product_data_storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
product_data_storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
used	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage-section-invalidation	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage-section-invalidation	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-timeout	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
all	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
*block-shipping	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
appData	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-messages	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Cookie	1 year

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gwresourcelist	Bihl+Wiedemann	Saves a list of user authorizations in order to visualize them on the website and display a login form if necessary.	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-temp-delete-gwresourcelist	Bihl+Wiedemann	Instruction to delete the list of user authorizations (e.g., after logging out)	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
form_key	Bihl+Wiedemann	Saves a randomly generated character string to protect forms in the online shop from cross-site request forgery (CSRF).	Cookie	1 day

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gwMagentoLoginState	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
PHPSESSID	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
ajax-requested	Bihl+Wiedemann	Stores information about the location to provide country-specific shop information (e.g. language, prices).	Cookie	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-geo-country	Bihl+Wiedemann	Stores information about the location to provide country-specific shop information (e.g. language, prices).	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-legal-space	Bihl+Wiedemann	Stores information about the location to provide country-specific shop information (e.g. language, prices).	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-shop-url	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-language	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-show-shop	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-show-dummy-cart	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-hide-prices	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-loggin-state	Bihl+Wiedemann	Temporarily save the state of the country-specific store assignment to integrate the respective store for the user if required or to display a placeholder if necessary.	Session Storage	session duration

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
cookie_consent	Bihl+Wiedemann	Saves the previously given user preference in the cookie consent to ensure that the cookies saved are only those for which the website user has previously given consent.	Cookie	1 year

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gwMagentoCartSummaryCount	Bihl+Wiedemann	Saves the number of articles in the shopping cart so that they can be displayed later in the online shop.	Cookie	1 day

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
action-redirect	Bihl+Wiedemann	Enables the user to be automatically redirected to the desired target page after login/logout.	Cookie	1 hour
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-reload	Bihl+Wiedemann	Save the forwarding state to avoid endless loops.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-reload-count	Bihl+Wiedemann	Save the forwarding state to avoid endless loops.	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
fe_typo_user	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the website over several requests.	Cookie	1 day

Functional

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
vuid	Vimeo	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	2 years
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
player	Vimeo	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	1 year
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
sync_active	Vimeo	Save user settings to apply them to all embedded videos.	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
YSC	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
VISITOR_INFO1_LIVE__default	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	180 days
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
GED_PLAYLIST_ACTIVITY	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
ACLK_DATA	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	5 minutes
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
VISITOR_INFO1_LIVE	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	180 days
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
VISITOR_INFO1_LIVE__k	YouTube	Embedding and providing videos so that they can be watched by the user on the website.	Cookie	180 days
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-session-app	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-cast-installed	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-session-name	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-caption-language-preferences	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-cast-available	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-fast-check-period	YouTube	Save user settings to apply them to all embedded videos.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-device-id	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
ytidb::LAST_RESULT_ENTRY_KEY	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-headers-readable	YouTube	Save the user's device and network settings to adjust the initial video quality.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-bandwidth	YouTube	Save the user's device and network settings to adjust the initial video quality.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-remote-connected-devices	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-quality	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-html5-player-modules::subtitlesModuleData::module-enabled	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-performance-cap	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
yt-player-headers-readable	YouTube	Save user settings to apply them to all embedded videos.	Local Storage	permanent

Statistics / marketing

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_gat	Google LLC	Stores information about a user's behavior on the website with the aim of making the website as user-friendly as possible while optimizing online advertising measures.	Cookie	24 months
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_ga	Google LLC	Stores information about a user's behavior on the website with the aim of making the website as user-friendly as possible while optimizing online advertising measures.	Cookie	24 months
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_gid	Google LLC	Stores information about a user's behavior on the website with the aim of making the website as user-friendly as possible while optimizing online advertising measures.	Cookie	24 months
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_ga_*	Google LLC	Stores information about a user's behavior on the website with the aim of making the website as user-friendly as possible while optimizing online advertising measures.	Cookie	24 months

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
test_cookie	Google LLC	Stores information about the user's behavior on the website with the aim of optimizing Google Ads campaigns.	Cookie	15 minutes
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_gcl_aw	Google LLC	Stores information about the user's behavior on the website with the aim of optimizing Google Ads campaigns.	Cookie	90 days

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
bwt	Bihl+Wiedemann GmbH	Evaluation of user behavior and getting in contact. You can find further information in our privacy policy.	Cookie	12 months

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
wp_ga4_customerId	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
wp_ga4_customerGroup	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSessionUser_{site_id}	Hotjar Behavior Analytics	Is set when a user visits a page for the first time. Retains the Hotjar user ID, which is unique to this website. Hotjar does not track users across different websites. Ensures that data from subsequent visits to the same website is assigned to the same user ID.	Cookie	12 months
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjHasCachedUserAttributes	Hotjar Behavior Analytics	Allows us to determine whether the data stored in the _hjUserAttributes Local Storage element is up-to-date or not.	Cookie	Session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjUserAttributesHash	Hotjar Behavior Analytics	Allows us to determine when a user attribute has changed and needs to be updated.	Cookie	2 minutes, is extended every 30 seconds
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjUserAttributes	Hotjar Behavior Analytics	Saves the user attributes sent via the Hotjar Identify API.	Local Storage	No expiry date
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
hjViewportId	Hotjar Behavior Analytics	Saves details of the user viewport, such as size and dimensions.	Session Storage	Session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
hjActiveViewportIds	Hotjar Behavior Analytics	Saves the IDs of the user's active viewports. Saves an expiration time stamp that is used to validate active viewports during script initialization.	Local Storage	No expiry date
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSession_{site_id}	Hotjar Behavior Analytics	Contains current session data. Ensures that subsequent requests in the session window are assigned to the same session.	Cookie	30 minutes duration, extended with user activity
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjCookieTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use cookies. If yes, the value 1 is set. It is deleted almost immediately after creation.	Cookie	Less than 100 ms; cookie expiration time is set to session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjLocalStorageTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use local storage. If yes, the value 1 is set. Data in the _hjLocalStorageTest does not expire, but is deleted almost immediately after creation.	Cookie	Less than 100 ms duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSessionStorageTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use session storage. If yes, the value 1 is set. Data in _hjSessionStorageTest does not expire, but is deleted almost immediately after creation.	Cookie	Less than 100 ms duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjTLDTest	Hotjar Behavior Analytics	We try to save the _hjTLDTest cookie for different partial URL alternatives until it fails. Allows us to attempt to determine the most generic cookie path instead of using the website hostname. This means that cookies can be shared across subdomains (if applicable). Once this check has been completed, the cookie is removed.	Cookie	Session duration

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Note on Online Dispute Resolution (ODR)

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