Replacing a Defective Device

In case of damage to the ASi Slave Bihl+Wiedemann recommends the use of a replacement unit with the same article number to avoid any difficulties and downtimes in the production process when setting up a new unit.

By using an identical item as a replacement for a defective device, the configuration data can be transferred by simply exchanging the chip card. The replacement device is then immediately ready for use.

Replacement units can be easily ordered at any time and in over 100 countries via the Bihl+Wiedemann webshop and are delivered in the shortest possible time. Simply search the article number of the defective unit on the Bihl+Wiedemann website and order directly via the webshop button.

Contact us

If you have any questions regarding the replacement of a faulty device or if you need advice on selecting the correct successor model in order to modernize an existing machine or to redesign a system, please contact us.

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-catalog-productsonwishlists	Bihl+Wiedemann	Save wish list states to display them on the website and enable faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-catalog-price-cache--*	Bihl+Wiedemann	Save product prices to display them more quickly.	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-quotation-settings	Bihl+Wiedemann	Save settings from the quotation form to enable the user to access them during the duration of the session.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-quotation-order-id-list	Bihl+Wiedemann	Save settings from the quotation form to enable the user to access them during the duration of the session.	Cookie	1 day

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
section_data_ids	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Cookie	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
product_data_storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
product_data_storage	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
used	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage-section-invalidation	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-storage-section-invalidation	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-cache-timeout	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
all	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_compared_product	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Session Storage	session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
recently_viewed_product_previous	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
*block-shipping	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
appData	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Local Storage	permanent
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
mage-messages	Bihl+Wiedemann	Cache for online shop content, enabling faster navigation.	Cookie	1 year

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gwresourcelist	Bihl+Wiedemann	Saves a list of user authorizations in order to visualize them on the website and display a login form if necessary.	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gw-temp-delete-gwresourcelist	Bihl+Wiedemann	Instruction to delete the list of user authorizations (e.g., after logging out)	Local Storage	permanent

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
gwMagentoLoginState	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
PHPSESSID	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day

User login

Technical Support

Downloads

Contacts for further inquiries

Offers

Support

General inquiries

Orders

Purchase

Replacing a Defective Device

Contact us

Bihl+Wiedemann App

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
wp_ga4_customerId	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
wp_ga4_customerGroup	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year

Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSessionUser_{site_id}	Hotjar Behavior Analytics	Is set when a user visits a page for the first time. Retains the Hotjar user ID, which is unique to this website. Hotjar does not track users across different websites. Ensures that data from subsequent visits to the same website is assigned to the same user ID.	Cookie	12 months
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjHasCachedUserAttributes	Hotjar Behavior Analytics	Allows us to determine whether the data stored in the _hjUserAttributes Local Storage element is up-to-date or not.	Cookie	Session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjUserAttributesHash	Hotjar Behavior Analytics	Allows us to determine when a user attribute has changed and needs to be updated.	Cookie	2 minutes, is extended every 30 seconds
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjUserAttributes	Hotjar Behavior Analytics	Saves the user attributes sent via the Hotjar Identify API.	Local Storage	No expiry date
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
hjViewportId	Hotjar Behavior Analytics	Saves details of the user viewport, such as size and dimensions.	Session Storage	Session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
hjActiveViewportIds	Hotjar Behavior Analytics	Saves the IDs of the user's active viewports. Saves an expiration time stamp that is used to validate active viewports during script initialization.	Local Storage	No expiry date
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSession_{site_id}	Hotjar Behavior Analytics	Contains current session data. Ensures that subsequent requests in the session window are assigned to the same session.	Cookie	30 minutes duration, extended with user activity
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjCookieTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use cookies. If yes, the value 1 is set. It is deleted almost immediately after creation.	Cookie	Less than 100 ms; cookie expiration time is set to session duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjLocalStorageTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use local storage. If yes, the value 1 is set. Data in the _hjLocalStorageTest does not expire, but is deleted almost immediately after creation.	Cookie	Less than 100 ms duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjSessionStorageTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use session storage. If yes, the value 1 is set. Data in _hjSessionStorageTest does not expire, but is deleted almost immediately after creation.	Cookie	Less than 100 ms duration
Name:	Provider:	Purpose:	Storage Type:	Cookie duration:
_hjTLDTest	Hotjar Behavior Analytics	We try to save the _hjTLDTest cookie for different partial URL alternatives until it fails. Allows us to attempt to determine the most generic cookie path instead of using the website hostname. This means that cookies can be shared across subdomains (if applicable). Once this check has been completed, the cookie is removed.	Cookie	Session duration