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How to get started with Bihl+Wiedemann products

What is important when selecting ASi components? How can you integrate your new ASi network into the higher-level control system as easily as possible? And how does our user-friendly software suite simplify commissioning? Read Bihl+Wiedemann's best practice. Please register or log in to view the content.

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How to easily implement your ASi installation

How can you install and commission your ASi network as easily as possible? And what is important, for example, for the cable, grounding, power supply or addressing assignment? Our compact Installation Guide provides you with many useful tips and tricks.

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For many more tips and tricks, we recommend the detailed version of the Installation Guide. Please register or log in to view the content.

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How to troubleshoot an existing ASi installation

If an error occurs in an existing ASi installation, our Troubleshooting Guide will help you. It enables you to detect errors and to fix them on your own. Please register or log in to view the content.

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Bihl+Wiedemann, Inc.

4565 Wilson Ave. SW Suite 4B

Grandville, MI 49418

USA

Tel.: +1(616) 345-0680

Fax: +1(616) 345-0681

Toll Free: 1-800-291-6326

E-Mail: mailbihl-wiedemann.com

Website: www.bihl-wiedemann.com

E-Mail Addresses:

For quotations

offerbihl-wiedemann.com

For technical inquiries

supportbihl-wiedemann.com

For questions related to your order and delivery times

orderbihl-wiedemann.com

For general inquiries of any nature

mailbihl-wiedemann.us

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gwMagentoLoginState	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day
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PHPSESSID	Bihl+Wiedemann	Saves session information to enable the user to remain logged in to the online shop over several requests.	Cookie	1 day

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Our Technical Support can be reached at:

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Offers

Purchase

General inquiries

Orders

Support

Direct Contact

Our Technical Support can be reached at:

How to get started with Bihl+Wiedemann products

How to easily implement your ASi installation

How to troubleshoot an existing ASi installation

Support

Purchase

General inquiries

Orders

Support

E-Mail Addresses:

For quotations

For technical inquiries

For questions related to your order and delivery times

For general inquiries of any nature

Bihl+Wiedemann App

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wp_ga4_customerId	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year
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wp_ga4_customerGroup	WeSupply PBC	Storage of the customer ID and customer group for submission to Google Analytics 4 as well as submission of important e-commerce key figures such as transactions and shopping carts.	Cookie	1 year

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_hjSessionUser_{site_id}	Hotjar Behavior Analytics	Is set when a user visits a page for the first time. Retains the Hotjar user ID, which is unique to this website. Hotjar does not track users across different websites. Ensures that data from subsequent visits to the same website is assigned to the same user ID.	Cookie	12 months
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_hjHasCachedUserAttributes	Hotjar Behavior Analytics	Allows us to determine whether the data stored in the _hjUserAttributes Local Storage element is up-to-date or not.	Cookie	Session duration
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_hjUserAttributesHash	Hotjar Behavior Analytics	Allows us to determine when a user attribute has changed and needs to be updated.	Cookie	2 minutes, is extended every 30 seconds
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_hjUserAttributes	Hotjar Behavior Analytics	Saves the user attributes sent via the Hotjar Identify API.	Local Storage	No expiry date
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hjActiveViewportIds	Hotjar Behavior Analytics	Saves the IDs of the user's active viewports. Saves an expiration time stamp that is used to validate active viewports during script initialization.	Local Storage	No expiry date
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_hjSession_{site_id}	Hotjar Behavior Analytics	Contains current session data. Ensures that subsequent requests in the session window are assigned to the same session.	Cookie	30 minutes duration, extended with user activity
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_hjCookieTest	Hotjar Behavior Analytics	Checks whether the Hotjar tracking code can use cookies. If yes, the value 1 is set. It is deleted almost immediately after creation.	Cookie	Less than 100 ms; cookie expiration time is set to session duration
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